Privacy Policy
Our approach to your information
At James People we work with real people and real opportunities. That means we collect and use personal information to help you find work or hire great people. This policy explains what we collect, how we use it, and how we protect it. We handle personal information in line with the New Zealand Privacy Act 2020.
By using our website, engaging our services, and/or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described.
What we collect
We collect the information we need to support recruitment and consulting services, this may include:
For candidates
- Contact details and identity information
- CVs, skills, qualifications, employment history
- Interview notes and assessments
- Right to work & eligibility
- Referee details
- Salary expectations and preferences
- Background check and assessment information (with consent)
For clients
- Contact and business details
- Hiring needs and role descriptions
- Engagement information
- Financial information (only what is necessary for billing)
- Feedback on candidates
From our website and interactions
- Information you submit via forms, email, phone, or social media
- Information from professional sources, referees, job boards, surveys, and publicly available profiles
- Basic analytics data (cookies and site usage)
How we use your information
Your information helps us:
- Match candidates with suitable roles
- Assess skills, experience, and fit
- Communicate throughout the recruitment process
- Support clients with hiring decisions
- Improve our services
- Manage enquiries, feedback, or complaints
- Send relevant updates or marketing communications (where permitted)
- Maintain records and meet legal obligations
We only use your information in ways you would reasonably expect in the context of recruitment and related services.
Background checks and assessments
For some roles, we may carry out additional checks or assessments, including:
- Reference checks
- Identity verification
- Police or criminal history checks
- Employment or qualification verification
- Psychometric or behavioural assessments
We will inform you before conducting these checks and obtain your consent where required. Sensitive information is handled with care and only where it is relevant to the role.
Who we share information with
We may share your information with:
- Clients (potential employers)
- Referees (with your awareness)
- Trusted service providers who support our operations
We do not sell personal information.
External websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
How we store your information
We use secure systems, including recruitment software and cloud-based platforms, to manage personal information. This may involve storage in New Zealand or overseas. We take reasonable steps to ensure our providers meet appropriate privacy and security standards.
Keeping your information safe
We take reasonable steps to protect your information from loss, misuse, or unauthorised access through secure systems, access controls, and internal processes.
Data breach notification
In the unlikely event of a privacy breach that is likely to cause serious harm, we will take immediate steps to contain the breach and, where required, notify affected individuals and relevant authorities in accordance with applicable laws.
How long we keep your information
We retain personal information only for as long as necessary to provide our services, support future opportunities, or meet legal obligations. If you do not wish for your information to be retained, you may request deletion at any time.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your information (where appropriate)
We will respond to all requests in accordance with the New Zealand Privacy Act 2020.
Changes to this policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website and, where appropriate, communicated to you directly.
Website use and cookies
We use cookies and analytics tools to understand how our website is used and to improve user experience. You can manage cookies through your browser settings.